Privacy Policy
At Leather Factory Store, we collect certain information to give you a smooth and secure shopping experience.
** (a) Personal Information During Purchase**
When you place an order, we collect details such as your name, phone number, shipping and billing address, payment details, and email address. We may also ask for your country of residence to ensure compliance with local laws and regulations. This information is used for billing, order fulfillment, order-related communication, and internal marketing.
** (b) Email Addresses
If you sign up for a contest, giveaway, product launch notification, promotion, or newsletter, we use your email to send you relevant updates. Winners of contests or giveaways may have their name and city announced on our website or social media pages (Facebook, Instagram, TikTok).
** (c) Cookies and Tracking Technologies
- *Cookies:* Small text files stored on your device to maintain your shopping cart status and understand your browsing preferences. These are not spyware and do not access confidential data.
- *Web Beacons:* Used to track how often certain content, such as an ad banner, is viewed.
- *Google Analytics / Third-Party Tools:* We use analytics tools to understand website traffic and purchase behavior. This data is not linked to your personal identity.
**(d) Log Files
Our server automatically collects technical data such as IP address, internet service provider, and timestamps, used for system administration, order verification, and troubleshooting.
**(e)** Age Restriction
We do not knowingly collect information from children under the age of 13. Users must be 18 years or older, or under the supervision of a parent or guardian, to use this website.
**(f) Company Details
- Company Name: Leather Factory Store
- Address: [Add your business address here]
- Phone: [Add your contact number]
- Email: [e.g. support@leatherfactorystore.com]
- Your information is primarily used to process orders, provide customer service, improve our website, and support internal marketing analytics.
- We contact you regarding order status, updates, and account-related announcements.
* We never sell, rent, or trade your personal information, except in the following cases:
- Logistics Partners: Necessary details (name, address, phone, email) are shared with courier companies for delivery purposes.
- Payment Processors: Encrypted payment data is shared with our payment processor to complete transactions.
- Legal Requirements: Information may be disclosed where required by law, such as court orders or fraud prevention.
- Contests/Giveaways: Winners’ names, city, or state may be announced publicly.
** How long we keep your information:
- Account information is retained until you delete your account.
- Marketing information is stored until you unsubscribe.
- Order and transaction history is kept for a reasonable period to support customer service.
** Data Security:
We apply physical, administrative, and SSL encryption safeguards to protect your information, particularly during financial transactions. Access is strictly limited to authorized personnel.
** Your Rights:
You may contact us at any time to correct, update, or delete your information, or to opt out of promotional emails.
